How long is the order shipping time?
Ther Orders will be shipped by EMS express (USPS),it usually takes about 3 to 20 working days for arrival.
How to track the shipping information for my order?
You may track it from www.ems.com.cn.
For America customers, also can track from www.usps.com
For Australia customers,also can track from http://auspost.com.au/track/
For Canada customers,also can track from http://www.canadapost.ca
For UK customers,also can track from http://www.parcelforce.com
If the glassware is broken when I receive, how can I do?
Please contact us,we will offer free replacement and free shipping.
How much is shipping fees if I purchase more than one item?
We only charge $15 for express freight for any order amount below USD 500.
Free shipping will be made against order amount up to USD 500.
Do you make customer glassware?
Yes,please supply the detail dimention and information for the glassware you need.
What is the materical of your products?
Our producds are made of borosilicate glass 3.3
Are your products made by hand-blowing?